Ensure updates are delivered regularly
To ensure updates are delivered regularly and in a timely manner, in the WizyEMM console:
- Set a maintenance window.
- If your devices are not usually connected to a Wi-Fi network during the maintenance window, then set the network constraint to update apps over Any network.
With these settings in place, apps will be updated within 48 hours from the time the developer publishes the update.
Prevent apps from updating while the device is in use
By default, apps aren’t updated when a device is in use. This constraint is ignored when a maintenance window is set in your WizyEMM console. As a result, we recommend selecting a maintenance window during a time when a device isn’t typically in use (overnight, for example).
Disable app updates completely
Disabling app updates isn’t generally recommended, but you may want to do this on a temporary basis to prevent any unexpected change on devices during a critical period of time. In your WizyEMM console, there should be a setting to disable app updates.
Remember to re-enable app updates after the critical period of time elapses.
Validate the new version of an app before deploying it
To validate the new version of an app you developed before you deploy it to a fleet of devices, you can set up closed testing for that app. With closed testing you can manage testers directly from your WizyEMM console.
For apps that your organization didn’t develop, you can reach out to the app developer to have them set up closed testing for you. It’s not possible to validate the new version of an app without closed testing.
Deliver a critical app update as quickly as possible
Setting a minimum version code overrides default update behaviors and interrupts the on-device experience for users. This method is therefore intended for critical updates only.
If you need to deliver an app update as quickly as possible, set a minimum version code for the app in your WizyEMM console to the latest version. You can do this by clicking on the Advanced button next to your application once you have safelisted in on your WizyEMM profile.
IT admins should only use this method in emergency situations and never as a way to update apps over an extended period of time.
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